Last updated: August 1, 2024

This Privacy Policy outlines how AKWG (referred to as "the Site", "we", "us", or "our") collects, uses, and shares your personal information when you visit our corporate website or engage with our services (collectively referred to as the "Services"). The terms "you" and "your" refer to users of the Services, including visitors and individuals whose information we may collect.

Please read this Privacy Policy carefully. By using any of the Services, you consent to the collection, use, and sharing of your information as described herein. If you do not agree with these terms, please refrain from using or accessing the Services.

Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Revised versions will be posted on the Site, along with an updated "Last updated" date, and any other steps required by applicable law.

How We Collect and Use Your Personal Information
To provide the Services, we collect personal information from various sources, as detailed below. The information we collect and use varies based on your interactions with us.

In addition to the specific uses described below, we may use your information to communicate with you, enhance our Services, comply with legal obligations, enforce terms of service, and protect our rights and those of our stakeholders.

What Personal Information We Collect
The types of personal information we collect depend on your interactions with our Site and Services. "Personal information" refers to information that identifies, relates to, describes, or can be associated with you. The following sections outline the categories and specific types of personal information we collect.

Information We Collect Directly from You
Information you submit directly may include:

Contact Information: Name, address, phone number, email.
Inquiry Information: Details you provide when contacting us for information about our services.
Account Information: Username, password, and security-related information, if applicable.
Certain features may require you to provide specific information. You may choose not to provide this information, but it may limit your access to those features.

Information We Collect about Your Usage
We may automatically collect information about your interaction with the Services ("Usage Data") using cookies and similar technologies. Usage Data includes details about how you access and use our Site, device information, browser information, network connection details, IP address, and other interaction information.

Information We Obtain from Third Parties
We may also receive information about you from third parties, such as:

Vendors and Service Providers: Companies that support our Site and Services.
Online Tracking Technologies: Information collected when you interact with our Site or our communications through various tracking technologies.
Any information obtained from third parties will be handled according to this Privacy Policy.

How We Use Your Personal Information
Providing Services: We use your personal information to deliver the Services, respond to inquiries, and manage our communications with you.
Marketing and Communications: We may use your information for marketing purposes, including sending promotional communications and tailored content.
Security and Fraud Prevention: We use your information to detect and prevent fraudulent or malicious activities. If you register for an account, keep your credentials secure.
Communication and Service Improvement: We use your information to provide customer support and improve our Services, ensuring effective responses and maintaining our business relationship with you.
Cookies
We use Cookies on our Site to enhance user experience and analyze usage. For specific details about the Cookies we use, please refer to [Shopify's Cookie Policy]. Most browsers accept Cookies automatically, but you can modify your browser settings to reject or remove them. Please note that blocking Cookies may negatively impact your user experience and prevent certain features from functioning correctly.

How We Disclose Personal Information
We may disclose your personal information to third parties under certain circumstances, including:

Vendors and Service Providers: For services such as IT management, data analytics, and customer support.
Business Partnerships: To provide services and marketing.
With Your Consent: If you request or consent to share certain information.
Legal Obligations: To comply with laws, respond to legal requests, and protect our rights and those of others.
Third Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of such sites. We recommend reviewing their privacy policies.

Children's Data
Our Services are not intended for children, and we do not knowingly collect personal information from them. If you are a parent or guardian of a child who has provided us with their information, please contact us for deletion.

Security and Retention of Your Information
While we strive to protect your information, no security measures are foolproof. We recommend against sharing sensitive information through insecure channels. We retain your personal information based on various factors, including legal obligations and the need to maintain your account.

Your Rights
Depending on your location, you may have rights regarding your personal information, including:

Right to Access: Request access to the personal information we hold about you.
Right to Delete: Request deletion of your personal information.
Right to Correct: Request correction of inaccurate information.
You can exercise these rights through our Site or by contacting us directly.

Complaints
If you have any complaints regarding our handling of your personal information, please contact us. If you are not satisfied with our response, you may have the right to appeal or lodge a complaint with your local data protection authority.

International Users
Your personal information may be processed outside your home country. We ensure adequate protection for personal data transferred out of Europe in compliance with applicable laws.

Contact
For questions regarding our privacy practices or to exercise your rights, please contact us at: info@akwg.com